Privacy Policy

MUTE IT (Pty) Ltd ("MUTE IT", "we", "us") is committed to protecting your privacy and processing your personal information lawfully in accordance with the Protection of Personal Information Act, 2013 (POPIA).

By using our website or submitting an enquiry, you agree to the practices described in this policy.

We collect information you provide directly — such as your name, company, email address, phone number and the contents of your enquiries or quotation requests.

We also collect limited technical information automatically, including IP address, browser type and pages visited, to operate and improve our website.

To respond to enquiries and prepare quotations.

To fulfil orders and provide support.

To send you information you have requested, such as newsletters (which you may unsubscribe from at any time).

To comply with legal and regulatory obligations.

We do not sell your personal information. We may share it with trusted distribution and logistics partners strictly to fulfil your request, and with authorities where required by law.

We apply appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Under POPIA you have the right to access, correct or delete your personal information, and to object to its processing. To exercise these rights, contact us using the details below.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

For privacy queries, contact us at admin@muteit.co.za or +27 74 832 8272.